Shipping policy

Shipping Policy

Processing times

• In-stock items ship within 1–3 business days.
• Made-to-order items ship within 3–4 weeks. Each one is cast, cured, and sealed after you order.
• Orders that include a made-to-order item ship together once everything is ready. If you'd like in-stock items sent first, email us.

Domestic shipping (US)
US orders ship via USPS Ground Advantage and typically arrive within 2–5 business days after shipping. Rates are shown at checkout.

International shipping
We ship worldwide. Rates are calculated at checkout, and delivery typically takes 1–4 weeks depending on destination and customs. Import duties, taxes, and customs fees are the recipient's responsibility and are not included in the order total. We aren't responsible for customs delays. If an international package is refused or goes unclaimed, we'll refund the order minus the original and return shipping costs.

Tracking
You'll receive a tracking number by email when your order ships.

Addresses
Please double-check your shipping address. We aren't responsible for packages delivered to an address that was entered incorrectly. If you notice an error, email us right away, and we'll fix it if the order hasn't shipped yet.

Lost packages
If your tracking hasn't updated in 10 business days, email us and we'll open a claim with the carrier.